Customer’s Background
Established in 2007
Headquartered in Pune, Maharashtra.
Acquired by a U.S.-based property management software company in 2022.
Now it is a Global Capability Centre (GCC) to provide services and technology support the Global operations.
Deals in cloud-based property management software for property managers, property owners, tenants and residents for leasing, marketing, facilities managements, accounting, payments operations, maintenance, resident engagements etc. through mobile apps, resident portals and AI driven tools.
Technology Expertise
The company leverages cutting-edge technologies including AI, machine learning, cloud computing, PHP, ReactJS, and data analytics to create scalable, intelligent, and futureready solutions.
Key Compliance Challenges and Strategic Solutions through GCMS
| Challenges | Solutions |
|---|---|
|
Structured Compliance Framework due to lack of compliance software and to have better compliance status visibility as the finance team owns the compliance. |
Transitioned to a centralized, technology driven system through GCMS, ensuring accuracy, accountability, and real-time compliance status visibility to India and Global management |
|
SEZ to STPI Compliance Transition SEZ obligations (export proofs, approvals, SERF, annual reporting) and new STPI requirements (monthly progress reports, SERF filings, annual reporting) made compliance complex, with risks of penalties. |
GCMS enabled a seamless transition by:
|
|
Opaque Regulatory Governance Limited reporting structures underscored the need for improved visibility, timely decision-making, and stronger stakeholder confidence |
|
|
Scalability & Future-Readiness Growing workforce and global integration demanded a compliance system that could manage working effectively. |
Built a scalable compliance framework through GCMS to support expansion, align with global operations, and future-proof compliance management. |
|
Regulatory Updates Constantly evolving regulations highlighted the need for a proactive system to stay ahead of deadlines and maintain seamless compliance. |
GCMS delivered real-time regulatory updates enabling quick adaptation to new requirements, proactive compliance, and reduced risk exposure. |
Results & Transformational Impact
- Reduction in manual efforts – Recurring tasks minimized with GCMS automation, which provided time to the respective functions to focus on the strategic priorities while ensuring compliance reliability.
- Data accuracy and update consistency – Centralized tracking enables accurate, updated compliance management, quality of reporting enhanced and governance is assured.
- Ongoing reviews, training sessions, and real-time regulatory updates – Regular reviewing of compliances, structured trainings for usage of tool, and instant information of regulatory updates empowered to work efficiently, keeps audit ready and create a proactive compliance culture.
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