india's leading

travel management company

Published on: Sep 26, 2025

Updated on: Sep 29, 2025

(2 Ratings)
150

Client Overview

  1. Established more than 4 decades ago
  2. One of India’s leading travel management companies
  3. A pioneer in the travel industry and the first Public Limited Company to offer comprehensive travel solutions, catering to both corporate and individual clients.
  4. Renowned for its high standards of service, operational excellence, and customer-centric approach.

With a strong nationwide presence through a network of offices and associates, our client offers a comprehensive suite of travel solutions, including:

Corporate Travel Management

Car Rental

Leisure Travel

MICE (Meetings, Incentives, Conferences, and Exhibitions)

Visa Assistance and

Foreign Exchange

Key Challenges and Tailored GCMS Interventions

Opportunities Solution
Geographically Dispersed Operations Centralized compliance management with real-time regional statutory visibility and standardized workflows.
Fragmented and Manual Compliance Tracking Automated tracking with compliance calendars, alerts, role-based approvals, and unified document repository.
High Volume of Statutory Obligations Centralized system mapping all travel sector compliance across jurisdictions for simplified management.
Regulatory Volatility Real-time updates via Lawrbit’s regulatory intelligence engine; version-controlled checklists.
Escalation and Reporting Mechanism Real-time dashboards, automated escalation, audit-ready reports for senior management.

Strategic Implementation of the GCMS

To meet our client’s requirement, we executed a phase-wise and strategically rollout of a tailored compliance management solution, seamlessly integrating it across all locations while addressing their unique operational, legal, and geographic needs.

Collaborative Planning :

We began with in-depth consultations with the client’s leadership and key stakeholders to identify specific compliance challenges in the travel and hospitality sector. This collaboration ensured the solution would streamline workflows, enhance visibility, and provide better control.

Phase 1 – Pilot Project (2 locations)

We began with in-depth consultations with the client’s leadership and key stakeholders to identify specific compliance challenges in the travel and hospitality sector. This collaboration ensured the solution would streamline workflows, enhance visibility, and provide better control.

  • Centralised repository for compliance tasks such as tax/HR related filings and license renewals.
  • Throughout support to in-house team for promoting consistent compliance monitoring by continuous hand-holding on GCMS and resolving queries.

This phase validated the tool’s scalability, usability, and effectiveness.

Phase 2 – Nationwide Rollout (22 locations)
  • Customized tracking per local tax laws & geopolitical factors.
  • Automated reporting & escalation for risk management.

Project Highlights

20+

Locations

10+

Departments

5800+

Compliance Count

Core Compliance Pillars

  • Central and State Laws and related Compliance :
    Covering all major laws and compliance including taxation, HR & Labour, Waste Management, Fire, various Master Directions, Motor Vehicle, RBI/SEBI regulations etc.
  • City-wise Municipal Compliance :
    Analyzed and ensured adherence to local civic laws and tax requirements across all operational cities.
  • City-wise Stamp Act Compliance :
    Ensured multi-city legal enforceability of contracts by aligning with varying state stamp duty laws.
  • Advertisement & Marketing Law Compliance :
    Integrated compliance with ASCI guidelines, Consumer Protection (E-Commerce) Rules, and local marketing regulations.
  • Copyright & Trademark Compliance :
    Protected brand identity and proprietary content, preventing unauthorized use and maintaining legal and ethical marketing standards.

Benefits of GCMS Implementation

1. Holistic, unified compliance visibility across all functions.
2. Standardized processes enhancing consistency and audit readiness.
3. Streamlined reporting and elimination of redundant tasks.
4. Scalable framework supporting rapid geographic expansion.
5. Effective mitigation of regulatory risks in diverse regions.

DISCLAIMER

The case studies published on this website are intended for informational purposes only and reflect real-world examples of our work with various clients. While we strive to provide accurate and up-to-date content, the results and outcomes described in these case studies may vary based on specific circumstances, client needs, and other factors. Any similarities to actual companies, organizations, or situations are purely coincidental unless explicitly stated. We make no warranties, express or implied, regarding the completeness, accuracy, reliability, or suitability of the information contained in these case studies. The information is provided "as is" without guaranteeing completeness, accuracy, or timeliness. We disclaim any warranties of merchantability, fitness for a particular purpose, or non-infringement. The information provided in these case studies does not constitute professional advice. Readers are encouraged to seek professional advice tailored to their needs and circumstances.

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