Customer’s Background
Established in 2007
Headquartered in Pune, Maharashtra.
Acquired by a U.S.-based property management software company in 2022.
Now it is a Global Capability Centre (GCC) to provide services and technology support the Global operations.
Deals in cloud-based property management software for property managers, property owners, tenants and residents for leasing, marketing, facilities managements, accounting, payments operations, maintenance, resident engagements etc. through mobile apps, resident portals and AI driven tools.
Technology Expertise
The company leverages cutting-edge technologies including AI, machine learning, cloud computing, PHP, ReactJS, and data analytics to create scalable, intelligent, and futureready solutions.
Key Compliance Challenges and Strategic Solutions through GCMS
| Challenges | Solutions |
|---|---|
|
Structured Compliance Framework due to lack of compliance software and to have better compliance status visibility as the finance team owns the compliance. |
Transitioned to a centralized, technology driven system through GCMS, ensuring accuracy, accountability, and real-time compliance status visibility to India and Global management |
|
SEZ to STPI Compliance Transition SEZ obligations (export proofs, approvals, SERF, annual reporting) and new STPI requirements (monthly progress reports, SERF filings, annual reporting) made compliance complex, with risks of penalties. |
GCMS enabled a seamless transition by:
|
|
Opaque Regulatory Governance Limited reporting structures underscored the need for improved visibility, timely decision-making, and stronger stakeholder confidence |
|
|
Scalability & Future-Readiness Growing workforce and global integration demanded a compliance system that could manage working effectively. |
Built a scalable compliance framework through GCMS to support expansion, align with global operations, and future-proof compliance management. |
|
Regulatory Updates Constantly evolving regulations highlighted the need for a proactive system to stay ahead of deadlines and maintain seamless compliance. |
GCMS delivered real-time regulatory updates enabling quick adaptation to new requirements, proactive compliance, and reduced risk exposure. |
Results & Transformational Impact
- Reduction in manual efforts – Recurring tasks minimized with GCMS automation, which provided time to the respective functions to focus on the strategic priorities while ensuring compliance reliability.
- Data accuracy and update consistency – Centralized tracking enables accurate, updated compliance management, quality of reporting enhanced and governance is assured.
- Ongoing reviews, training sessions, and real-time regulatory updates – Regular reviewing of compliances, structured trainings for usage of tool, and instant information of regulatory updates empowered to work efficiently, keeps audit ready and create a proactive compliance culture.
Major Industry Specific Laws Applicable:
Our client in India is a Global Capability Centre (GCC), providing technology and service support to its patent organisation.
Key Regulatory Frameworks Governing Our Client:
- Foreign trade Policy (FTP) is supervised by Directorate General of Foreign Trade (DGFT).
- It encourages the import and export which strengthen the global trade position in India.
- Ministry of Electronics and Information Technology handles the STPI compliances.
- Provides support to software export and enables IT services through:
- Benefit of Duty-free while importing.
- Facilities related to infrastructure.
- Data collection on economic and industrial activities is ensured to be kept systematically.
- Facilitates effective policy formulation and compliance monitoring.
- Manages environmentally responsible disposal and recycling of electronic waste.
- Makes sure that GCCs like our client follow sustainable practices in managing disgraced IT equipment.
The Compliant Success Autonomous GCC India:
Our self-governed Global Capability Centre (GCC) client, wholly owned by its Global company, is now fully equipped to execute regulatory governance mission autonomously. Crucially, the Lawrbit Compliance GCMS is extended to every kind of GCC whether it is self-governed, or by GCC enabler, whether they are in SEZ or STPI/NSTPI. GCMS has provided the regulatory backbone, using its GCMS to centralize all legal obligations, deliver real-time updates, and enable automated tracking for measurable, sustained regulatory compliance across India operations.
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The case studies published on this website are intended for informational purposes only and reflect real-world examples of our work with various clients. While we strive to provide accurate and up-to-date content, the results and outcomes described in these case studies may vary based on specific circumstances, client needs, and other factors. Any similarities to actual companies, organizations, or situations are purely coincidental unless explicitly stated. We make no warranties, express or implied, regarding the completeness, accuracy, reliability, or suitability of the information contained in these case studies. The information is provided "as is" without guaranteeing completeness, accuracy, or timeliness. We disclaim any warranties of merchantability, fitness for a particular purpose, or non-infringement. The information provided in these case studies does not constitute professional advice. Readers are encouraged to seek professional advice tailored to their needs and circumstances.
