Client Introduction
Our client, based out of Kochi India, is a diversified conglomerate and operate across multiple sectors of:
Their Core Business is Logistics and Coffee Export with:
The Organizational Structure is:
| Type of Operations | No. of Units |
|---|---|
| Registered Office | 1 |
| Head Office | 1 |
| Administrative Office | 1 |
| Branches/Sales Offices | 6 |
| Plant and Depot | 5 |
Divisions
Logistics
- 150+ years of heritage: Involved in shipping since the company’s very origin, building strong domain expertise.
- Steady expansion: Evolved in line with India’s growing marine traffic and global trade demands.
- Expertise foundation: Deep experience in ship chartering, marine insurance, and general insurance.
- IATA-accredited: Functions as recognized air cargo and customs house agents.
- End-to-End Shipping Services: Ship agency operations, freight forwarding, stevedoring, bulk cargo handling.
- Warehousing Infrastructure: Facilities located across ports, ICDs, and airports to support supply chain continuity.
Speciality Coffee
- 1950s Origin: Started curing operations in Mangalore.
- Evolution into Premium Exporter: Today recognized major player in India’s coffee supply chain.
- Partnership with Coffee Board of Indiapool agents
- Processing Strengths: Coffee curing and storage.
- Quality grading to meet global standards.
- Monsooned Malabar processing, a globally renowned specialty.
Natural Fibre Products
- 100+ years in Natural Fibre: Entered the coir industry over a century ago.
- Alleppey Operations: Established factories in Alleppey, Kerala — the hub of India’s coir trade.
- Early Innovation: Started with handloom products and later expanded into powerloom-made runners and mattings.
Natural Rubber
- 2200 acres of rubber plantation in the evergreen hill ranges of northern Kerala.
- Sustainably managed estate, maintaining ecological balance alongside commercial cultivation.
- Pioneer in Kerala: Pullangode estate is among the first organized rubber plantations developed in the state.
- Long-standing Legacy: Part of diversification into plantation sectors beyond coffee.
- State-of-the-art Rubber Processing Unit at Pullangode.
- Equipped with Alfa Laval (Sweden) centrifuging machines for latex processing.
Challenges Faced
Prior to implementing the Global Compliance Management Solution (GCMS), our client encountered several difficulties:
| Regulation Requirements | Business Scenario | Challenges |
|---|---|---|
| Multi-Sector Regulatory Overlap | Each Business Division operates under its own regulatory ecosystem:
|
Consolidating, monitoring, and updating compliance requirements across such diverse frameworks is resource-intensive. |
| Dynamic Regulatory Environment |
Frequent amendments in customs duties, export incentives, labor laws, and ESG disclosure norms require constant monitoring. International markets (e.g., EU sustainability directives) impose additional compliance burdens. |
Sustaining a proactive compliance framework capable of adapting to rapid regulatory changes |
| Port & Shipping Regulations |
As a manufacturer managing shipping logistics, our client faced significant legal compliance challenges related to shipping and port regulations. It must navigate diverse international maritime laws, port authority rules, and shipping documentation requirements across multiple jurisdictions. Adhering to certain protocols for local cargo handling and customs procedures, is crucial to prevent delays, fines, or cargo detention. |
Ongoing updates and careful coordination are essential to effectively manage these continuously evolving regulations. |
| Environmental & Sustainability Compliance | Plantations and rubber processing are subject to environmental clearances, water-use restrictions, and pollution control regulations, while global buyers demand ESG alignment. | Integrating environmental compliance with sustainability reporting to meet both regulatory and market expectations. |
| Labor-Intensive Operations | Plantation and manufacturing divisions employ large workforces, triggering compliance under wage codes, occupational health & safety, ESI/PF, and welfare legislations. | Preventing lapses in statutory filings and safeguarding against labor disputes or inspections. |
Lawrbit’s Strategic & Tailored Solutions
GCMS Dashboard for Ongoing Monitoring & Reporting: Given the complexity of their operations and the wide range of applicable regulations from customs, DGFT, FSSAI and labour laws to sustainability standards. We implemented GCMS to:
- track regulatory compliance, legal updates and flag potential compliance issues in real time.
- automate advance email alerts, ensuring timely submissions for statutory filings, maintains audit trails.
- configure customized dashboards and alerts, enabling management to stay informed and respond proactively.
- ensure real-time visibility across all operational divisions.
- reduce the risk and penalty, enhance accountability, and ensure that the client remains compliant with ever-evolving legal requirements.
Stay Updated with Regulatory Changes: Regulatory Intelligence involves the ongoing monitoring, collection, interpretation, and distribution of legal, regulatory, and compliance updates that impact a business. In Lawrbit GCMS:
- a dedicated team monitoring the regulatory changes.
- Regulatory updates are automated through a dedicated module that keeps the users informed of realtime legal changes affecting their industry, operations, or regions
Internal Control System and its Adequacy Through GCMS implementation our client has:
- established robust compliance monitoring systems that is appropriate for the scale and nature of its operations.
- ensured the accurate recording and reporting, adherence to relevant laws, proper authorization of transactions, and compliance with corporate policies
Full Legal & Regulatory Compliance in Annual Report: The client confirmed that they are complying with all applicable laws and regulations in their annual report. The statement highlights:
- the maturity of their compliance framework
- the effectiveness of GCMS in enabling
- structured monitoring
- automation of compliance workflows
- real-time risk visibility
- timely remediation of gaps
This acknowledgment validates Lawrbit’s role as an integrated compliance management partner delivering measurable value
Locations
Departments
Acts
Compliance Count
Conclusion
By strengthening internal controls, ensuring adherence to evolving regulatory requirements, and reducing compliance risks, Lawrbit’s GCMS has become an instrumental enabler in enhancing the client’s governance ecosystem and operational resilience.
- Lawrbit’s GCMS delivered a systematic and data-driven transformation that enabled our client to evolve from fragmented and manual regulatory practices into a centralized, automated, and forwardlooking governance ecosystem.
- By embedding compliance intelligence into daily operations, the solution ensured end-to-end visibility, accountability, and agility in managing diverse regulatory requirements.
- Moreover, by aligning governance practices with sustainability and transparency imperatives, the company has fortified its ESG credentials and positioned itself for long-term resilience and growth in an increasingly complex regulatory landscape.
- This shift has not only reduced operational risk and minimized potential legal and financial exposure, but also fostered a culture of compliance and strengthened stakeholder confidence.
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The case studies published on this website are intended for informational purposes only and reflect real-world examples of our work with various clients. While we strive to provide accurate and up-to-date content, the results and outcomes described in these case studies may vary based on specific circumstances, client needs, and other factors. Any similarities to actual companies, organizations, or situations are purely coincidental unless explicitly stated. We make no warranties, express or implied, regarding the completeness, accuracy, reliability, or suitability of the information contained in these case studies. The information is provided "as is" without guaranteeing completeness, accuracy, or timeliness. We disclaim any warranties of merchantability, fitness for a particular purpose, or non-infringement. The information provided in these case studies does not constitute professional advice. Readers are encouraged to seek professional advice tailored to their needs and circumstances.
